Want Guest Companion? Choose Growth at any team size within its 50-account capacity.
THE DETAILS, IN PLAIN SIGHT
Know what comes with it.
The core operation is included in every plan. Here’s where capacity and guest tools differ.
Monthly Innbase plans. Enterprise is quoted separately.
One operating system. Three ways to grow.
Boutique₦24,000 / month
Base₦60,000 / month
Growth₦150,000 / month
Staff accounts
Up to 10
Up to 20
Up to 50
Hotel Operations
Bookings
Included
Included
Included
Guests
Included
Included
Included
Rooms
Included
Included
Included
Housekeeping
Included
Included
Included
Maintenance
Included
Included
Included
Tasks
Included
Included
Included
Sales & Commerce
Point of sale
Included
Included
Included
Open Tabs
Included
Included
Included
Payments
Included
Included
Included
Transactions
Included
Included
Included
Reconciliation
Included
Included
Included
Inventory
Stock Items
Included
Included
Included
Stock Count
Included
Included
Included
Movement Log
Included
Included
Included
Variance Center
Included
Included
Included
Transfers
Included
Included
Included
Workforce
Staff
Included
Included
Included
Shifts
Included
Included
Included
Closeout
Included
Included
Included
Management
Dashboard
Included
Included
Included
Operations
Included
Included
Included
Alerts & Incidence
Included
Included
Included
Insights
Included
Included
Included
Reports
Included
Included
Included
Intelligence
AI Operational Assistant
Limited
Limited
Higher capacity
Guest Experience
Guest Companion
Not included
Not included
Included
Guest self-service & hotel services
Not included
Not included
Included
Support
Support level
Standard
Standard
Enhanced
Showing 29 comparison rows.
MORE HOSPITALITY. LESS METER-WATCHING.
Your team has enough to think about.
The AI Operational Assistant is included on every plan. If your operation needs more capacity, we start with a conversation. No surprise AI overage invoice.
Every plan runs the complete platform — point of sale, payments, reconciliation, staff management. Nothing core is held back. Boutique and Base cover it at different staff capacities; Growth adds Guest Companion and more AI capacity; larger operations move to Enterprise.
Is the AI Operational Assistant metered?
No per-question billing. The AI Operational Assistant is included on every plan. We monitor usage quietly in the background to protect service reliability and understand capacity. If your usage is unusually high for the size and nature of your operation, we'll reach out before anything changes — there are no surprise AI overage charges.
Do I have to watch an AI usage limit?
No. Innbase isn't designed around a meter you have to manage. Normal AI use for your hotel's operations is included in your plan. We monitor capacity internally and will contact you if your usage is substantially outside what we'd reasonably expect for a property of your size.
Can Innbase charge me more if my usage increases?
Not automatically. If your hotel grows or your usage consistently requires more capacity, we'll contact you and explain why a different plan may make sense. We don't turn unexpected usage into a surprise overage invoice.
What happens when my hotel outgrows its plan?
We watch real usage, not just staff count. If you've clearly outgrown your plan, we'll help you move up — you're never blocked mid-shift. Moving between plans takes effect on your next billing cycle.
How does Enterprise pricing work?
Enterprise is quoted around your operation — properties, staff, and setup. We'll give you a flat monthly fee on a call, once we understand what you run. Larger operations rarely fit one line item.
Is there a free trial or a card required to start?
Yes, your business is entitled to a 1-month free trial period, no card required to start. We set up your workspace together — opening balances, stock counts, bank statements — and most properties are running the same evening. Cancel any month; your data leaves with you.